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If the service doesn't start, reinstall the protection agent.ĭPM can't browse because of a communication error with the agent.ĭPM can't browse, either because no agent is installed on or because the computer is rebooting.ĭPM can't access because an element has been exclusively locked by another process. Restart the DPM Protection Agent service on.If a firewall is enabled on the DPM server, make sure that it's not blocking requests from.Make sure that the DPM server is remotely accessible from.Check recent records from the DPMRA source in the Application event log on to find out why the agent failed to respond.Otherwise, to troubleshoot this error, follow these steps:
#DC UNLOCKER ERROR CODE 19 WINDOWS#
Wait a few minutes after Windows starts for the agent to become available. If you just installed an agent on, the computer might be restarting. Also, verify that the system times on the DPM server and the protected computer are synchronized with the system time on the domain controller.ĭPM can't browse because the agent isn't responding. On the Agents tab in the Management task area, check the status of the agent. If a firewall is enabled on, make sure that it's not blocking requests from the DPM server.ĭPM can't browse because access is denied.
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Make sure that is online and is remotely accessible from the DPM server. Restart the server, and then try the operation again.ĭPM can't browse because the host is unreachable.ġ. If the service doesn't start, reinstall the protection agent.ĭPM cannot browse because a protection agent isn't installed on or the computer is restarting.ĭPM can't access the path because part of the path has been deleted or renamed.ĭPM can't contact until you complete the protection agent installation by restarting the computer. Restart the DPM Protection Agent (DPMRA) service on. If a firewall is enabled on, verify that it's not blocking requests from the DPM server. Verify that is remotely accessible from the DPM server. If the service doesn't start, reinstall the protection agent.ĭPM can't browse because of a communication error between DPM and the protection agent on the computer.ġ.
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For some error codes, the tables in this article list additional troubleshooting information.
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